This individual will lead the configuration process of Manhattan Associates SCALE WMS 2018 application. In this role, you will collaborate with clients across all major industry verticals to solve their distribution and fulfillment challenges. Utilizing your excellent problem-solving skills, innovative thinking, and deep knowledge of the best practices for WMS solutions, you will help these clients capitalize on improving efficiencies and increasing profits. Due to the client-centered nature of this role, travel to client sites will be required from time to time. Lastly, as a member of our core team, the right person for the role will be a leading example of our culture.
What does success look like?
- Your business partners are excited to collaborate with you! You support one another as a team and work together, leveraging everyone’s strengths.
- You can be depended on to see your commitments through and with good intentions.
- The duties & tasks supported by your role, continuously improve with increased quality and fast speed to market.
- You will create functional requirements and use cases, as well as coordinate requirement walk-throughs and signoffs.
- Lead the configuration of SCALE based on detailed functional specification documents.
- You will conduct hands-on system configuration of SCALE (Windows), Functional/System Testing, Integration Testing, Test Script Writing, Training, Go-Live Support, and Post-Startup support.
- You will ensure that SCALE WMS is properly integrated from end-to-end, with all systems conforming to specifications.
- Understand business processes and requirements, and translate them to specific software requirements, including Business Requirements Documents and GAP Analysis for extension development.
- Serve as the domain expert and advocate for best implementation practices for our clients.
- You will partner with clients to translate business specifications into test specifications and scripts, working closely with the client’s dedicated Super Users.
- Collaborate with vendors and clients to perform software testing and reporting on quality metrics.
What you bring to the role:
- 5-7 years of Manhattan SCALE WMS (Windows) implementation experience or Customer Engagement experience working with WMS.
- You hold yourself accountable for the successful completion of projects in a timely manner.
- When making decisions, you consider everyone and engage those who can add value to the process.
- You are nimble in your approach and prioritize with focus on what adds value to the client.
- You have in-depth WMS experience and an ability to provide SCALE WMS expertise to the project team.
- Experience developing an overall testing strategy, writing test scripts, configuring the Manhattan SCALE WMS solution, testing execution, communicating testing results back to clients, managing and training client personnel, developing training documentation, executing training, etc.
- Experience using any of Manhattan's complimentary products and Manhattan’s Integration Framework (MIF) is a plus, but not required
- Experience developing process flows using MS Visio is another plus.